Administrator

Customer Care Coordinator

Bid Writer

Job Title: Administrator
Location: Poole, Cornwall
Salary: £25,000 – £26,000 per annum
Employment Type: Permanent

About the Company

Sphere Solutions are recruiting for a construction administrator to join a well-established construction company based in Poole, Cornwall. This is a fantastic opportunity to work with a company that values its people and prides itself on delivering high-quality construction projects across the region.

About the Role

As an Administrator, you will play a key role in supporting the smooth running of the office and construction projects. This is a busy and varied role, working closely with project teams, subcontractors, and suppliers to ensure all administrative processes run efficiently.

Key Responsibilities

  • Provide day-to-day administrative support to the construction team.
  • Maintain accurate project records, documents, and files.
  • Assist with document control, ensuring all project documentation is up to date and properly stored.
  • Process purchase orders, invoices, and delivery notes.
  • Coordinate meetings, take minutes, and distribute information as required.
  • Support the health & safety team with paperwork and site documentation.
  • Handle incoming calls and emails, dealing with enquiries professionally.
  • Manage stationery orders, office supplies, and general office management tasks.
  • Update and maintain internal databases and project trackers.

Key Requirements

  • Previous administration experience within construction or a related sector is desirable.
  • Excellent organisational skills with the ability to manage multiple tasks.
  • Strong IT skills, particularly with Microsoft Office (Word, Excel, Outlook).
  • Good communication skills, both written and verbal.
  • A team player with a proactive and flexible approach.
  • Experience with document control would be an advantage but is not essential.

Benefits

  • Salary: £25,000 – £26,000 per annum.
  • Permanent, full-time position with long-term career opportunities.
  • Supportive working environment within a well-respected construction company.
  • Opportunities for training and development.

Customer Care Coordinator – New build housing

Tiverton

I am working with a highly reputable house building company to strengthen their team by recruiting an experienced Customer Care Coordinator.

Working within this experienced Customer Service department, you will act as the first point of contact, providing a high quality and professional level of service to customers and the department.

Key Responsibilities

  • Be the first point of contact for all enquires
  • Respond to all customer queries within a timely manner
  • Asses validity of warranty claims and defects
  • Schedule appointment for technicians
  • Order materials / obtain quotations
  • Collate property information packs
  • Provide required reports and analysis as required.
  • Provide additional ad-hoc support to the department as required.

Key Requirements

  • Experience within a similar role is ESSENTIAL with construction, advantageous would be house building or maintenance
  • Must be a competent user of Microsoft 365 software and Microsoft Access
  • Must have a valid UK driving licence and use of own vehicle.
  • Able to work well under pressure and to tight deadlines and targets.

Benefits of the role

  • Competitive salary depending on experience, circa £28,000.
  • 1 day working from home, at the managements discretion.
  • 25 days annual excluding bank holidays.
  • Pension Contribution

To Apply:

For an informal discussion please call Cat or Jo on 01752 421888 or apply as instructed.

Sphere Solutions are one of the South West & Wales market leaders in providing recruitment services to the built environment.

Bid Writer

Permanent

Plymouth

£30,000-£35,000

The appointed candidate will lead the Bid Writing and Business Development activities for this regional construction company, ensuring that all submissions are completed professionally and within timeframes.

You will work closely with the Pre-Construction & Commercial team, gathering appropriate documents for tenders and providing general commercial assistance.

Key responsibilities will include:

  • Lead and manage the preparation of supplier tender enquiries, including SQ, PQQs, and RFIs
  • Ensure all submissions are accurate, complete, and comply with the tender requirements
  • Oversee maintenance and updating the ‘Bid Library’
  • Attend industry conferences, meetings, and events to promote the company
  • Oversee ISO integrated management systems annual audits
  • Provide insights and recommendations to the leadership team based on bid outcomes and market research

Please only apply if you possess the following:

  • Must have recent and relevant experience within a similar role.
  • Experience managing the preparation of tenders within construction is advantageous
  • Ability to move from one job/task to another efficiently and to prioritise workload effectively.
  • Must have a positive and friendly attitude with a sense of humour.

In return:

  • Salary depending on experience, circa £35,000

To Apply:

For an informal discussion please call Abbie or Jo on 01752 421888 or apply as instructed.

Sphere Solutions are one of the South West & Wales market leaders in providing recruitment services to the built environment.

With specialist consultants based in our regional offices (Bristol, Cardiff, Plymouth and St Austell) we fill vacancies daily with contractors, developers, civil engineers and their supply chain in high volume with quality candidates.